Web DesignGrowth ServicesWeb OpsBusiness Systems B2B manufacturing

Built the store in 2021, then kept it earning as the catalog, demand engine, and platform grew around it.

Hitec Commercial Solutions (HCS) leads in servo actuator engineering for robotics, automation, defense, and medical applications. We launched their e-commerce store in 2021 and have run the program ever since, connecting the storefront, product systems, and demand channels so every piece of the site earns against the same revenue scorecard.

Client
Hitec Commercial Solutions
Servo actuators · Global OEM & e-commerce
Industry B2B manufacturing · Precision motion
Services Web Design · Growth (SEO + Ads) · Web Ops · Business Systems
Launched 2021
Timeline 2021 launch · Ongoing growth, Web Ops & systems program
Product lineup photograph of four Hitec Commercial Solutions servo actuators (SG33BL, SG15BL, MDB961WP-CAN, and MD141SH), the precision motion hardware at the centre of the program.

Results at a glance

+153% Total revenue across the program
7.38× Return on ad spend across paid channels
+94% Average order value from right-fit buyers
The Challenge

The store had to do more than sell. It had to carry the whole program.
Servo buyers don’t impulse-click. They research specs, evaluate suppliers, and expect a site that keeps pace with a product catalog built for robotics, automation, defense, and medical applications.

Hitec wasn’t short on engineering credibility. They were short on a site that could sell, serve, and scale the way they engineer. We launched the e-commerce store in 2021 and have been the partner behind it ever since.

Four disciplines, one partnership. A custom design and build for a store that merchandises precision hardware properly. Systems and integrations so the catalog moves at the speed of engineering. Growth services that pair SEO and Google Ads on one shared keyword map. And Web Ops to keep the whole thing reliable as traffic and catalog grow. The scorecard is revenue, not impressions.

Before we started — what we found
  • Store presentation the original catalog needed a storefront that treated servo actuators like precision hardware, with imagery, specs, and comparison paths built for engineers, not generic industrial templates.
  • Product data & integrations publishing new part numbers, keeping the catalog current, and connecting the store to the rest of the business meant building systems the team could run without constant developer intervention.
  • Demand engine generic actuator and motion-control queries pulled volume that rarely converted to Hitec’s ICP, and paid and organic weren’t sharing keyword intelligence or optimisation feedback.
  • Site reliability as traffic and the catalog grew, Core Web Vitals, release safety, and ongoing maintenance had to hold without slowing the teams shipping new products.
What We Did

One partnership, four disciplines,
one revenue scorecard.

We treated the site as four connected systems: a store that merchandises technical hardware the way buyers actually evaluate it, a product catalog that moves at the speed of engineering, a demand engine that pairs SEO and Ads on one shared map, and Web Ops that keeps the platform reliable as it grows.

01 —

Custom e-commerce build

Launched the Hitec Commercial Solutions store in 2021 with a design tuned for servo buyers. Spec-led PDPs, comparison paths, and purchase flows built around how engineers and procurement teams actually evaluate precision motion hardware.

Applied: Brand system → e-commerce store (2021)
02 —

Product catalog & business systems

Structured the catalog around part numbers, specs, and the way Hitec organises product lines, with integrations connecting the store to fulfilment and the rest of the business. New SKUs and updates publish without waiting on a developer queue.

Applied: Product data model · store integrations
03 —

Integrated search program

Paired SEO and Google Ads on a shared keyword universe tied to servo intent, from spec-led queries to integration-stage terms. Ads covered immediate demand while SEO compounded durable rankings for high-intent themes.

Applied: Shared keyword universe · SEO · Google Ads
04 —

Web Ops & site reliability

Core Web Vitals, release checks, and routine maintenance so the platform holds while new technical content, catalog updates, and campaigns ship on top of it, without degrading the pages that convert.

Applied: Performance guardrails · release safety · uptime
05 —

Cross-channel measurement & SME review

Connected store, paid, and organic performance in one view so budget and content effort shift toward the pages that produce revenue. Technical claims reviewed with Hitec’s engineers so language stays accurate for defense, medical, and industrial buyers.

Applied: Unified reporting · SME review loop
The Work

The store, the systems, and the demand engine

Screenshot of the Hitec product detail page for the D131MW actuator showing imagery, specifications, price, and add to cart actions. PDP — spec-led product journeys Custom e-commerce build · part-level data
Google Ads dashboard summary of campaigns with conversion value, clicks, and CTR for servo-related ads. Google Ads — integrated with organic Demand engine on the same scorecard as the store
Hitec Commercial Solutions homepage with "Unrivaled Precision Servo Actuators" hero and red Explore Our Products CTA. Custom storefront build 2021 launch, still on brand
Diverse Product Line section of the Hitec site, featuring the Unmanned / Drone application tile with a drone product photograph. catalog across industries Unmanned, robotics, defense, medical
Hitec news section showing a 2025 product release post for the DPC-20 Digital Servo programr, demonstrating the ongoing publishing cadence on the site. Product news cadence Ongoing releases shipped via Web Ops
The Results

Four disciplines,
one scorecard that keeps moving.

+153% Total revenue increase Compounded across the program as store, systems, growth, and Web Ops reinforced each other.
7.38× Return on ad spend (ROAS) Paid efficiency alongside organic lift, tied to PDPs and content the team keeps current.
+94% Average order value Higher-quality conversations with buyers matching Hitec’s ICP for precision motion.
A store that sells like hardware should

The storefront presents servo actuators with the specs, imagery, and comparison paths technical buyers expect, not the generic template the original catalog had outgrown.

catalog that keeps pace with engineering

Part numbers, specs, and product data flow into the site without stalling the team shipping them. Systems and integrations carry the load behind the scenes.

One optimisation loop across channels

SEO, Ads, and site work trade intelligence on a single weekly cadence, which is why the scorecard moves on revenue instead of vanity metrics.

Growth Services

Dog and Rooster not only built a user-friendly online store but also implemented a comprehensive SEO strategy to drive traffic and boost our visibility.

Dustin Van Duzee
Marketing Manager, Hitec Commercial Solutions
What Happened Next

A four-year partnership, still on the same scorecard.

The Hitec Commercial Solutions store launched with us in 2021. Since then the engagement has expanded into a continuous program across growth services, Web Ops and maintenance, and business systems and integrations, all measured against the revenue the site produces rather than raw session growth.

New product pages, experiments on high-value terms, and systems work on the store roll out on the same cadence, so the technical story the site tells keeps pace with the engineering Hitec is actually shipping.

Growth
Always-on search program
Quarterly keyword and content priorities, ad group hygiene, and CRO tests on the pages that drive qualified pipeline.
Web Ops
Site performance & maintenance
Core Web Vitals, release checks, and routine maintenance so new technical content ships fast without degrading the pages that convert.
Systems
Business systems & integrations
Ongoing work on the store, catalog, and integrations that connect Hitec’s e-commerce to the rest of the business.

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