Web DesignWeb OpsGrowth Services Fermentation · Yeast, Bacteria & Lab Services

Five years in, still the partner behind the platform — and the team that brought the rankings back when Google shifted.

White Labs is one of the most trusted names in professional fermentation — supplying yeast, bacteria, enzymes, and lab services to commercial brewers, distillers, winemakers, and cidermakers around the world. We've been the partner behind their platform since 2021, running web design, development, and Modern SEO continuously. When Google's algorithm updates pulled product rankings down in 2024, we ran the recovery — and brought organic traffic back up 20% with e-commerce conversions doubling on the way.

Client
White Labs
Pure yeast & fermentation · Brewing, distilling, winemaking & lab services
Industry Fermentation · Yeast, Bacteria & Lab Services
Audiences Commercial brewers · Homebrewers · Distillers · Winemakers · Yeast bank
Services Web Design · Web Development · Web Ops · Modern SEO
Platform WordPress · WooCommerce
Launched 2021
Engagement 2021 launch · Ongoing partnership
Close-up macro photograph of White Labs yeast cells in amber tones, representing the pure yeast and fermentation science at the core of the White Labs brand.

Results at a glance

5 Audiences Served on one connected platform — pros, homebrewers, distillers, winemakers, and the yeast bank
300+ Beer batches documented in the on-site From Cell to Sip data library
+20% Organic traffic recovered through the ongoing Modern SEO program
The Challenge

Five audiences funneled through one generic site — and none of them getting what they needed.
A 50-barrel commercial brewery, a homebrewer, a winery procurement manager, a craft distiller, and a research lab ordering a custom strain all buy from White Labs. The old site treated them as one.

White Labs is one of the most trusted names in professional fermentation — supplying yeast, bacteria, enzymes, and lab services to commercial brewers, distillers, winemakers, and homebrewers around the world. The people buying from them don’t look anything alike, and the old site treated them as if they did.

We redesigned and rebuilt the platform in 2021 around a single principle: every audience gets its own path through the site, but they all run on one connected system. Five years later, the platform is still the one we built — and it’s grown with the business instead of against it.

Before we started, what we found
  • One site, five audiences, no separation pros, homebrewers, winemakers, distillers, and the yeast and bacteria bank all ran through the same generic catalog — commercial procurement traffic and hobbyist discovery traffic competing for the same pages.
  • Catalog flattened by structure strains, enzymes, nutrients, dry yeast, and lab services all competed for attention with no clear hierarchy. The same yeast sold in a Pure Pitch pouch to a brewery and a small vial to a homebrewer was treated as one SKU.
  • No clear ordering path for commercial accounts professional buyers couldn't get to the products, pricing, and account behavior they needed without navigating around the consumer experience built for homebrewers.
  • Authority content sitting disconnected White Labs Brewing Co., the education program, and the Fermentation Society were producing strong content equity — none of it was wired back into the platform in a way that supported the core business.
What We Did

One platform, four disciplines,
every audience served.

Four connected systems built on a single WordPress and WooCommerce platform: an audience-routed homepage, a catalog redesigned around how fermenters actually shop, separate ordering flows for commercial and consumer buyers, and a content architecture that puts Brewing Co., education, and the Fermentation Society to work for the core business.

01 ·

Audience-routed homepage and navigation

A single front door with three clear entry points — Professional Brewers, Homebrewers, and the Yeast & Bacteria Bank. Each path leads to a tailored catalog, ordering experience, and content stream. Commercial buyers, hobbyists, and research customers stop competing for the same screen real estate from the first click.

Applied: UX Strategy · Information Architecture · Web Design
02 ·

Product catalog redesigned for fermentation

Restructured around how brewers actually search — by strain, by style, by application. FlexSeries, Premium Active Dry Yeast, Fermentation Sidekicks, Enzymes & Nutrients, and the bank each got their own merchandising treatment. Custom taxonomies handle rotating strains and the same product sold in different packaging to different audiences at different price points.

Applied: WordPress · WooCommerce · Custom Taxonomy · Product Design
03 ·

Commercial and consumer ordering on one platform

A dedicated ordering path for professional buyers — pricing, MOQs, and account behavior built for the way breweries and distilleries actually procure — runs alongside a clean consumer checkout for homebrewers and enthusiasts. Same platform, two flows, no microsites, no fragmented brand, no duplicate maintenance.

Applied: WooCommerce · B2B Ordering · Account Logic · Checkout UX
04 ·

Content architecture that earns its keep

White Labs Brewing Co., the education program, and the Fermentation Society are all wired back into the platform. The 300+ batches and 96 strains documented in From Cell to Sip, the educational content for homebrewers and pros, and the society content for enthusiasts all pull weight for the core business — driving search visibility, trust, and cross-audience discovery.

Applied: Content Architecture · Internal Linking · Site Structure
The Work

The store, the catalog, the brewing co., and the fermentation society

A White Labs scientist in a branded grey lab coat uses a precision pipette to work with fermentation samples in an Erlenmeyer flask, surrounded by lab equipment and reagents — representing the scientific rigour behind the White Labs product range. White Labs lab — the science behind the brand Pure yeast and fermentation at the source
Exterior of the White Labs Global Headquarters building in San Diego, featuring the Tasting Room signage with a microscope icon and the address 9495, set against a clear blue sky with palm trees — representing the brand's California home and physical presence. White Labs Global Headquarters — San Diego Tasting room, yeast bank, and world-class fermentation facility
Hands packing White Labs branded beer cans into a cardboard box on a production line, showing the From Cell to Sip brewing program that generates over 300 documented batches of on-site content for the platform. White Labs Brewing Co. The content arm wired back into the platform
White Labs WLP001 California Ale Yeast 500g bag product packaging with the Premium Active Dry Brewers Yeast label, pitch rate guidelines, and QR code — representing the redesigned WooCommerce product catalog built for multiple audience types and packaging formats. Premium Active Dry Yeast — product catalog WLP001 California Ale Yeast · WooCommerce catalog
Macro close-up of White Labs yeast cells in warm amber tones, representing the Yeast and Bacteria Bank — a distinct audience path and ordering experience built into the platform for research labs and custom strain customers. Yeast & Bacteria Bank Research and custom strain ordering path
The Results

A platform built to flex —
and to keep flexing five years later.

5 Audiences Served separately on one platform Pros, homebrewers, winemakers, distillers, and the bacteria bank each have their own path — no microsites, no fragmented brand, no duplicate maintenance.
300+ Beer batches in the on-site data library From Cell to Sip documents every batch brewed at White Labs Brewing Co., turning an internal program into a searchable content engine that drives discovery across all five audiences.
+20% Organic traffic recovered through SEO When Google's 2024 algorithm updates pulled product rankings down, the same team that built the site ran the recovery — restoring organic traffic, a 3% conversion rate, and doubling e-commerce conversions through the checkout.
Architecture that absorbs growth

New product lines, new strains, and new services have been added over five years without rebuilding the site. The platform was built well enough at the start that it doesn't need to be rebuilt every two years — it grows with the business instead of against it.

Five audiences, one brand

Every path through the site is tailored, but they all run on the same platform. Commercial procurement, hobbyist discovery, research ordering, and enthusiast community all coexist without competing — and without the overhead of maintaining separate sites.

SEO as a continuous program

Modern SEO has run alongside the platform since 2021. When algorithm changes impacted the catalog in 2024, the recovery wasn't a separate engagement — it was the same team, the same platform, the same long-term partnership doing what it was designed to do.

What Happened Next

What started as a rebuild became a long-term program.

The White Labs site launched in 2021. Since then, the engagement has expanded into a continuous program across web design, development, ongoing Web Ops, and Modern SEO. New product lines, new services, and new audience segments have all been rolled onto the same platform without a rebuild — the architecture is doing the work it was designed to do.

When Google's algorithm updates impacted the product catalog in 2024, the same team that built the site ran the recovery — restoring the majority of lost rankings within months and rebuilding a stronger technical foundation underneath the catalog at the same time. Five years in, the partnership is still the same one that started with the rebuild.

Web Ops
Ongoing Web Ops
Continuous maintenance, design updates, and integration work keeping the platform current since launch.
Growth
Modern SEO
Continuous SEO program since 2021, including full algorithm recovery and catalog ranking restoration in 2024.

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