Client Account Manager
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About Dog and Rooster
Dog and Rooster is a full-service digital agency that creates beautiful, effective, and engaging digital experiences. We work with a diverse range of clients, from small businesses to large enterprises, helping them achieve their goals through our expertise in website design and development, digital marketing, and branding.
We are a team of passionate and talented professionals who strive to deliver exceptional results to our clients. Our culture is built on collaboration, creativity, and continuous learning, and we believe in fostering a fun and positive work environment where everyone can thrive.
About the Role
We are seeking a Client Account Manager to join our team. As the Client Account Manager, you will be responsible for building and maintaining strong relationships with our clients, understanding their business needs and goals, and working closely with our internal teams to deliver exceptional digital solutions.
What you'll be doing:
- Building and maintaining strong relationships with our clients, acting as their primary point of contact for all digital projects.
- Collaborating with clients to understand their business needs and goals, and translating those into actionable project requirements.
- Working closely with our internal teams, including designers, developers, and project managers, to ensure that projects are completed on time, within budget, and to the highest quality standards.
- Providing regular updates to clients on project progress, identifying and addressing any issues or concerns in a timely manner.
- Identifying opportunities for upselling and cross-selling our digital services to existing clients.
- Managing client expectations and ensuring that their needs are met or exceeded.
What we’re looking for:
- 3+ years of experience in account management, preferably in a digital agency environment.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.
- Strong project management skills, including the ability to manage timelines and budgets, and track progress against them.
- Strong problem-solving and critical thinking skills, with the ability to identify and resolve issues in a timely manner.
- Experience with digital marketing, website design and development processes, and content management systems such as WordPress.
Why Join Dog and Rooster?
- You'll be part of a talented and passionate team that is committed to delivering exceptional results to our clients.
- You'll have the opportunity to work on a diverse range of digital projects across a variety of industries, from small businesses to large enterprises.
- You'll have the opportunity to grow and develop your skills through our commitment to continuous learning and professional development.
- You'll enjoy a fun and positive work environment that encourages collaboration, creativity, and innovation.
Apply by emailing hiring@dogandrooster.com with an introduction and resume.
